FAQ
Frequently Asked Questions
β How long does production take?
All of our products are made to order. Production typically takes 2β5 business days before your order is shipped.
π¦ How long does shipping take?
Shipping times vary depending on your location.
Estimated delivery times:
β’ United States: 3β7 business days
β’ Canada: 5β10 business days
β’ Australia & New Zealand: 5β10 business days
β’ International: 7β20 business days
Please note that shipping estimates may vary during holidays or peak seasons.
π Can I send an order as a gift?
Absolutely.
Our products make excellent gifts for birthdays, retirements, holidays, and special occasions. Simply enter the recipient's shipping address during checkout.
π What is your return policy?
Because each item is made specifically for you, we do not accept returns for buyer's remorse or incorrect size selections.
However, if your order arrives damaged, defective, or incorrect, please contact us and we'll make it right.
β Are your mugs dishwasher and microwave safe?
Most of our mugs are both dishwasher and microwave safe.
Specific care instructions can be found on each product page.
π How do I choose the correct apparel size?
Every apparel product includes a detailed size guide on its product page.
If you're between sizes, we generally recommend sizing up for a more relaxed fit.
π Do you ship internationally?
Yes.
We proudly ship to many countries worldwide.
Shipping options and delivery estimates will be displayed during checkout.
π§ How can I contact support?
Our support team is always happy to help.
For any questions regarding your order, simply contact us through our Contact Us page or email us directly.
We aim to respond within 24β48 business hours.
π³ What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment methods available through Shopify Checkout.
All transactions are encrypted and processed securely.
β€οΈ Why choose us?
We believe great products should be meaningful.
Our mission is to create designs that inspire, motivate, and bring a little joy to everyday momentsβwhether it's your morning coffee, a thoughtful gift, or a reminder to keep moving forward.
Thank you for supporting our small business.